PC Re-imaging

Useful documents:
Useful web sites:

1. Download the image

Download the ISO image from ftp://taxaideaarp.org and save to the desktop.

User ID: The user name is composed of 3 elements which are combined into one word using all lower case.

  • The acronym for the person associated with a tax preparation site who transmits the tax return.
  • The acronym for the lead person in a district.
  • The form number of the form that the program asks all Taxpayers to sign after their tax return is complete.

Password: (current year’s PC windows password)

2. Prepare a flash drive

Using DISKPART Using Rufus
  • Click the windows start button and enter “diskpart”
    • Enter “list disk” and identify the disk number of your flash drive
    • Enter “select disk #” where # is the disk number. ⚠ CAUTION : be sure not to choose your hard drive!!!
    • Enter “clean”
    • Enter “create partition primary”
    • Enter “select partition 1”
    • Enter “format fs=ntfs quick
    • Enter “active”
    • Enter “assign”
    • Enter “exit”
  • Double-click on your ISO file to display the enclosed files. (You don’t need to use 7-zip)
  • Copy all files to the flash drive
Download Rufus.exe from http://rufus.ie and run it.

  • Device: Select the flash drive
  • Partition scheme: MBR .. for BIOS or UEFI
  • File system: NTSF
  • Cluster size: 4096 bytes
  • New volume label: (your choice)
  • Quick format: checked
  • Create a bootable disk using: ISO image
    • Select the ISO image that was downloaded
  • Create extended label and icon files: checked

Click “Start”

3. Boot the PC from the flash drive

  • Connect to router with a network cable (wireless won’t work)
  • Check configurations if the PC has never been imaged:
    • Restart the PC holding F1, F2, F10 or F12 down to Enter setup (varies by PC)
    • Check configuration settings for this PC per instructions
  • Restart the PC holding F12 down (process varies by PC)
  • Select boot from USB on boot list menu. Respond to messages as appropriate.
  • Click the “Activate This System” desktop icon.

4. Register the PC with Tax-Aide Inventory database

This should be automatic during the installation process if your system is already in the database.

New donated PCs need to be added. See the FAQ document listed above for the process.

5. Customize your PC

Some suggestions are:

  • Clean unnecessary icons from the desktop, start menu and taskbar
  • Add the Calculator, Internet Explorer and Chrome buttons to the taskbar
  • Automatically connect to your network(s)
  • Add printers (and scanners)
  • Change Installer password?
  • Microsoft office viewers are no longer supported. DO NOT USE THEM.