Tax Law & Account Assistance

VITA Hotline 1-800-829-8482 (For volunteer use only)

IRS Tax Help 1-800-829-1040 (Public use for federal tax law or account assistance)

Refund Hot Line 1-800-829-1954 (Public use to find out the status of current year federal refund)

Forms & Publication Ordering 1-800-829-3676 (Public use to order forms and publications to be mailed)

Refund Offset Inquiry 1-800-304-3107 (Public use for inquiries on refunds that have been taken for back debt, i.e. child support, student loans, state income tax, etc.)

Where’s My Amended Return 1-866-464-2050 (Public use to find out the status of processing for an amended return)

E-Services 1-866-255-0654 (Public use to apply for or change EFIN information)

Tax Transcripts 1-800-908-9946 (Public use to get a transcript of your tax return) also available on your Smart phone with the IRS2Go mobile phone app.

Publication 4012, Volunteer Resource Guide: Charts, Decision Trees, Scope of Service and TaxWise Instructions (1 per volunteer)

Publication 17, Your Federal Income Tax (1 per volunteer): covers all areas of the Form 1040 and provides a list of various publications inside the back cover for more detailed information.

General IRS information:

ITA (Interactive Tax Assistance):

Top Frequently Asked Questions:

Tax Trails:—Main-Menu

IRS Tax Map:

EITC Assistant: in search box, type EITC Assistant

IRS Withholding Calculator:

Order a Transcript:

Where’s My Refund: you can also use IRS2Go mobile app.

Direct Pay: to pay your tax bill or your estimated tax payment directly from your Checking or savings account. It is safe, easy and free.

On-Line Payment Agreement or Short Term Extension to Pay: the direct debit payment plan option is lower-cost, hassle-free way to make monthly payments.

IRS Select Check: a tool to check if the organization you want to make a contribution to is a qualified organization.

Forms and Pubs:

Electronic Filing PIN Request:

Where’s My Amended Return:

IRS2go (mobile app from the iTunes app store or from Google play):

CAA (Certified Acceptance Agents) Information:—How-to-Become-an-Acceptance-Agent-for-IRS-ITIN-Numbers

Bank/Credit Union Routing Numbers:

Bank Routing Number Search: