Tax Law & Account Assistance

VITA Hotline 1-800-829-8482 (For volunteer use only)

IRS Tax Help 1-800-829-1040 (Public use for federal tax law or account assistance)

Refund Hot Line 1-800-829-1954 (Public use to find out the status of current year federal refund)

Forms & Publication Ordering 1-800-829-3676 (Public use to order forms and publications to be mailed)

Refund Offset Inquiry 1-800-304-3107 (Public use for inquiries on refunds that have been taken for back debt, i.e. child support, student loans, state income tax, etc.)

Where’s My Amended Return 1-866-464-2050 (Public use to find out the status of processing for an amended return)

E-Services 1-866-255-0654 (Public use to apply for or change EFIN information)

Tax Transcripts 1-800-908-9946 (Public use to get a transcript of your tax return) also available on your Smart phone with the IRS2Go mobile phone app.

Publication 4012, Volunteer Resource Guide: Charts, Decision Trees, Scope of Service and TaxWise Instructions (1 per volunteer)

Publication 17, Your Federal Income Tax (1 per volunteer): covers all areas of the Form 1040 and provides a list of various publications inside the back cover for more detailed information.

General IRS information: http://www.irs.gov/

ITA (Interactive Tax Assistance): http://www.irs.gov/uac/Interactive-Tax-Assistant-(ITA)-1

Top Frequently Asked Questions: http://www.irs.gov/Help-&-Resources/Tools-&-FAQs/FAQs-for-Individuals/Frequently-Asked-Tax-Questions-&-Answers

Tax Trails: http://www.irs.gov/Individuals/Tax-Trails—Main-Menu

IRS Tax Map: http://www.irs.gov/uac/Find-Forms-and-Information-by-Topic-Using-IRS-Tax-Map

EITC Assistant: http://www.irs.gov/ in search box, type EITC Assistant

IRS Withholding Calculator: http://www.irs.gov/Individuals/IRS-Withholding-Calculator

Order a Transcript: http://www.irs.gov/Individuals/Order-a-Transcript

Where’s My Refund: http://www.irs.gov/Refunds you can also use IRS2Go mobile app.

Direct Pay: http://www.irs.gov/Payments/Direct-Pay to pay your tax bill or your estimated tax payment directly from your Checking or savings account. It is safe, easy and free.

On-Line Payment Agreement or Short Term Extension to Pay: http://www.irs.gov/Individuals/Online-Payment-Agreement-Application the direct debit payment plan option is lower-cost, hassle-free way to make monthly payments.

IRS Select Check: http://www.irs.gov/Charities-&-Non-Profits/Exempt-Organizations-Select-Check a tool to check if the organization you want to make a contribution to is a qualified organization.

Forms and Pubs: http://www.irs.gov/Forms-&-Pubs

Electronic Filing PIN Request: http://www.irs.gov/Individuals/Electronic-Filing-PIN-Request

Where’s My Amended Return: http://www.irs.gov/Filing/Individuals/Amended-Returns-(Form-1040-X)/Wheres-My-Amended-Return-1

IRS2go (mobile app from the iTunes app store or from Google play): http://www.irs.gov/uac/IRS-New-Media-1

CAA (Certified Acceptance Agents) Information: http://www.irs.gov/Individuals/International-Taxpayers/Domestic-and-or-International-Tax-Professional—How-to-Become-an-Acceptance-Agent-for-IRS-ITIN-Numbers

Bank/Credit Union Routing Numbers: http://bankroutingnumbers.biz/

Bank Routing Number Search: http://www.routingnumbers.org/bankdatabulklookup.php